Cash Depot takes pride in offering a great variety of quality machines with many features and prices to suit your business and revenue needs. We sell, lease, rent, ship, service, and support ATMs in the most efficient way, maximizing profitability and customer satisfaction. Cash Depot supports any business that wants to increase revenue, such as convenience stores, retail stores, banks, restaurants, bars, pubs, taverns, etc. All of our ATMs are ADA compliant and have EMV capabilities. Call 1-800-776-8834 to purchase your ATM and supplies today!
We are an authorized re-seller of Nautilus Hyosung® ATMs. With over 27 years of experience in the ATM industry, Nautilus Hyosung is praised for its cost leadership, convenience of use, and most of all, highly reliable performance. Providing complete solutions in hardware, software, and electronic banking services to the financial and off-premise markets, Nautilus Hyosung is committed to enabling maximum cost reduction, security, and creating new business opportunities. Nautilus Hyosung is the ultimate answer for financial self-service solutions.
Our Information Technology team will make sure you are in compliance with industry standards, including PCI PIN and PCI DSS. They are constantly developing new strategies which use the most recent technologies to ensure your ATM is safe and secure.
Our IT team plays a major role in providing speed, efficiency and reliability of your ATM. The team developed and supports the WEBMON application, enabling you to monitor ATM activity. We understand the importance of keeping systems running and available for customers to use. There is also a Disaster Recovery Plan in place which protects your investment and helps maintain our track record of 99% availability. We invite you to contact us and learn the different ATM strategies we can provide. Our goal is to maximize your ATM revenue for the ATM services you wish to provide.
Our Management Team
Our industry-experienced team led by our Owner and President, David Charles Sr., is ready to serve you. Our company started in the satellite programming business in the 80’s and we migrated to the ATM industry in the 90’s. We have operated our own processing switch since 2002.
We love what we do and we're good at it. As with any successful, driven company, it takes team effort to pull things together. The team's goal is to build long-term relationships with our customers. We work around the clock to ensure the quality of our products and services, and look ahead into new technologies that will change the future of your investment and allow continued efficiency in servicing your needs.
As with any successful, driven company, it takes team effort to pull things together. We love what we do, and we're good at it. We're busy working around the clock to ensure the quality of our products and services. The team's goal is to build long-term relationships with our customers. We are looking ahead to new technologies that will change the future of your investment and to help us serve your needs in a more efficient manner.
Cash Depot's commitment to quality, dedication, and excellence in the ATM industry has led many of the largest, forward thinking companies to us for profitable solutions. We promise to make you more money and continue improving and innovating to maintain the highest service and profitability levels for all of our merchants and customers.
We Pledge To...
• Always treat others better than we would want to be treated.
• Provide the best possible sales and customer experience in the world.
• Be happy and let it show to our customers and other family members.
• Create security and opportunity in a diverse work environment.
• Promote trust and mutual respect among family.
• Do everything better, safer, faster and at a lower cost than anyone.
• Maintain constant profitability as a means to future growth and success.
The Vision of Family...
The Vision will be known, lived, shared and supported by all team members.
• Cheerfully greet every family member as though you are welcoming him/her into your home.
• Introduce yourself, call them by name, and ask, "How may I be of assistance today?"
Whether by phone or in person, represent the company with a professional attitude, positive language, and adhere to all grooming standards.
Recognition & Respect...
• Family members must be recognized for providing family service.
• Remember, customers/their businesses want to be recognized also.
• Each Cash Depot family member (team members), customer, and Cash Depot facility shall be treated and represented in a positive, professional and respectful manner. Cash Depot must be, and strive to create a fun place to work.
First impressions are gold. When answering telephones, all Cash Depot family members should be prompt, friendly, and courteous.
Do everything possible to never lose a customer. Cash Depot members are empowered to resolve a customers concern up to $100. We must look for every opportunity to show the customer that we truly care.
The highest level of cleanliness is the responsibility of every Cash Depot member. Pride and integrity of the company shows with a clean, well maintained place to work. Clean, well-lit machines attract customers.
L.A.S.T. - Own the Request...
Any Cash Depot member who receives a customer request or complaint, owns the request or complaint. He or she will follow the L.A.S.T. approach. Working together creates a customer forever. Listen • Apologize • Solve • Thank
ZAC - Zero Accident Culture...
We believe in zero accidents and safety culture, which means all accidents are preventable. The safety of Cash Depot members is a top priority. When in doubt, STOP • THINK • PROTECT
Cash Depot Members Receive:
• Orientation to Cash Depot
• Basics in operating standards
• Position description
• Training handbook
One mouth, two ears ... God's message.
Cash Depot is proud to support and be an active member of the following associations: